Q Q AND A, Question and Answer. When the term Q and A's used it means one did not get an answer to his question. It also means not getting compliance with an order but accepting something else. The executive gives an order, the junior says or does something else, the executive does not simply get the original order done, and the result is chaos. Example: executive: do target 21 now. Junior: I don't have any issue files. Executive: What happened to them? Junior: Mimeo goofed. Executive: I'll go see Mimeo....Q and A is simply postulate aberration. Aberration is non-straight line by definition. People who can't get things done are simply Qing and Aing with people and life. (HCOB 5 Dec 73) QUACK, 1. someone who gives service but refuses to refund the fee if the service is unsatisfactory. (6903C27 SO) 2. the quack was a man who purveyed quicksilver (English pronunciation quacksilver) hence quack. He appeared at the English county fairs and purveyed bichloride and mercury which often killed people, but it also cured a lot of diseases. Now, a quack is anybody the American Medical Association doesn't like (6304SM) QUACKERY, the action of selling service and refusing refund of the fee if the customer isn't satisfied. (FO 1390) QUAD BONUS SYSTEM, a triple bonus system has three stages of bonus. The bonuses are payrolls B. C and D. Subsequently added was payroll E - tech production bonuses. (FSO 359R) QUAL AIDE, see CS-5. QUAL CONSULTANT, in Qual there should also he a consultant service which uses a meter and two-way communication to find out about cases before patch-up or review. The Qual Consultant should also handle students who are slow or dropped out. (LRH ED 92 INT) QUALIFICATION, that which makes a person fit or competent for a job. The Qualifications Division in a Scn Org insures that the right results are obtained from Scn or gets the results corrected if it is necessary. (HCO Admin Ltr 30 Jul 75) QUALIFICATIONS, the physical, social, experimental or educational requirements a person must meet or possess in order to obtain a particular job, status, promotion, etc. QUALIFICATIONS CHECK 7A, the Qualifications check is for employment of personnel. Don't hire people who cannot pass this check. (HCO PL 6 Dec 68) QUALIFICATIONS DIVISION, 1. it could be called the correction division or the adjustment division. But qualifications would also serve. (SH Spec 77, 6608C23) 2. the Qual Division monitors not only technical quality and honesty but the administrative quality and honesty of the entire organization. HCO establishes an org but Qual makes it run. Therefore, it has to he completely effective in its duties and functions. Qual is in the business of funding and restoring lost tech. (BPL 22 Nov 71R) 3. the division (division five (5) of a church) where the student is examined and where he may receive cramming or special assistance and where he is awarded completions and certificates and where his qualifications as attained on courses or in auditing are made a permanent record. (HCOB 19 Jun 71 III) 4. the function of Qual in an org is correction of tech. (FO 2476) 5. Qual was established to correct both the org form and the 431 org's products. (FO 2476) 6. The prime purpose of the Qualifications Division is: to ensure the results of Scn, them when needful and attest to them when attained. (HCO PL 31 Jul 65) 7. Division 6 of the organization. This division is headed by the Qualifications Secretary. It consists of three departments. The Department of Examinations, Dept 13, is headed by the Director of Examinations. The Department of Review, Department 14, is headed by the Director of Review. The Department of Certifications and Awards, Dept 15 is headed by the Director of Certifications. The departments have various sections and units. (HCO PL 31 Jul 65) 8. the Qualifications Division exists to handle flat bad bearings turned out by Tech or old patterns or checksheets or special eases. That keeps the assembly line roaring along. (HCO PL 7 Jun 65, Esthete Letters and the Dead File, Hardening of, Definitions) 9. exists to ensure that valid completions do occur and to swiftly spot and correct non-standardness where it occurs. (FO 3277) 10. the custodian of the technology of Dn and Scn in an org and its field. (BPL 30 Jun 73R) Abbr. Qual, Qual Div. QUALIFICATIONS ESTABLISHMENT OFFICER, establishes and maintains the Qual Division. (HCO PL 7 Mar 72) Abbr. QEO. QUALIFICATIONS FORM AO 3, used on Advanced Courses, this is the attestation of completion of course to Qual and application for award of the grade. (HCO PL 10 Jan 68) [The above HCO PL was cancelled by BPL 10 Oct 75 IV.I QUALIFICATIONS INTERVIEW - INVOICE OFFICER, 1. the Qualifications Division, Interview-invoice Section is handled by the Qualifications interview-invoice Officer. (BPL 20 Oct 67R) 2. purpose: to help LRH correctly route ad publics into, within and out of Qual smoothly and efficiently. (BPL 7 Dec 71R I) 3. logs in and invoices out all paying publics, collects all monies due, reports all non-paying persons as non-handled fast to Dir Validity, logs all staff in and out, invoicing contracted staff at no charge and collecting from non-contracted staff. (BPL 7 Dec 71R I) QUALIFICATIONS INTERVIEW - INVOICE SECTION, this section is handled by the Qualifications Interview-invoice Officer. All bodies coming into the Qualifications Division are routed through this section, and bodies leaving the Qualifications Division are routed through this section. The Qualifications Interview-invoice Officer interviews the student, preclear or staff member in order to decide what routing is necessary. Once the proper routing is ascertained, 432 the student, preclean or staff member is logged in, stating name, date, time and where being routed to, and then is routed to the proper destination. Terminals are logged out and routed out of the Qualifications Division through the Qualifications Interview-invoice Officer. Routing is done in this fashion to insure that the student or preclear is invoiced and pays for the services delivered by the Qualifications Division and then to route further, if need be, to the Ethics Section of the Department of Inspections and Reports. (BPL 20 Oct 67R) Abbr. Qual I and I. QUALIFICATIONS SECRETARY, Div 5, Qualifications Division is headed by the Qualifications Secretary. (BPL 4 Jul 69R VI) Abbr. Qual Sec. QUALIFY, 1. to fund out if a potential prospect is a bona fide or real prospect by establishing if he is prepared to buy now, later or never. A salesman asks questions designed to discover a potential prospect's purchasing power and attitude or willingness to buy before the salesman invests time in an attempt to see or close the prospect. 2. to possess the qualifications or meet the requirements stipulated. QUALITY, 1. would be the degree of perfection of a product. (HCO PL 29 Oct 70) 2. value or having a value. (SPA, p. 14) QUALITY CONTROL, (AVU Promotion Quality Control) all promotion whether done aboard or in LA for the Commodore or Flag is to be quality controlled by AVU. The duty of Quality Control is to see that: (1) no sloppily printed promotion or any literature of a downgraded nature gets through; (2) quality is of high standard per HCOB 29 July 1973 Art, More About on all printing and lithe texts; (3) all promotion is top top top quality Items to which this applies are: books and dust jackets, brochures, magazines, posters, all packs - Reg. ASR, Info, etc., fliers, letterheads, all literature. (FO 3572) QUALITY CONTROL, constant or periodic inspection at every stage in the manufacture of a product from raw materials to finished product, in order to ensure that the standards of quality set by the manufacturer, bylaw, or by customer demand, are being met. QUALITY CONTROL LOG, a log for all on board and US printing cycles is to be kept by Quality Control. The log must contain what the promotion is, who sent to if being printed in the U.S., any corrections ordered by Quality Control for a job and the date of each Quality Control pass given the item. (FO 3572) QUALITY CONTROL OFFICER, as there have been many flagrant degrades of promotion, literature, covers and photographs, and as the general quality of promotion requires, by past experience, vigorous and exact quality control, ad color photograph and color printing must be passed upon by duly authorized persons at Flag before any print run may be begun. Quality control is vested in the Authorization and Verification Unit Quality Control Officer.. Procedure consists of sending the press or other acceptable proof from the color separation company and the original art work or transparency to Flag, fully protected by uncolored cardboards, properly addressed to Flag AVU Quality Control Of fleer. (FO 3570) QUAL LIBRARIAN, 1. the Qual Library is in Dept 15, Dept of Correction. There is a Qual Librarian, whose duties are essentially those of a librarian, collecting up the materials, logging and storing them safely, making up cross reference files so that material can be easily located, logging out materials and ensuring that they are returned. (BPL 21 Jan 73R) 2. they do the standard duties of a librarian. They always have a master copy of everything they own and they answer questions. Now that takes an interesting librarian because he's the Technical Information Center. (7109C05 SO) 3. the librarian is really the org information officer. (7109C05 SO) QUAL LIBRARY, see QUAL LIBRARIAN. QUAL ORG OFFICER/ESTO, 1. establishes the Qual Division. The QOO/Esto is in the Office of the Qual Sec. The QOO/Esto establishes the terminals, lines, spaces and material of the whole Correction Division. The purpose of the post is to more firmly establish whatever and whoever already exists in the Qual Division and establish the division more fully so that it can correct auditors, staff and public effectively, deliver word clearing, program staff, and ensure the technical honesty of the products of the org. (BPL 22 Nov 71R) 2. establishes the division by producing the terminals, lines, spaces and material for the whole Correction Division, so that it can and does correct auditors, staff, supervisors, C/Ses and students and public effectively, deliver word clearing, program staff and ensure the technical honesty of the org. (BPL 7 Dec 71R I) Abbr. QOOE, QOO/Esto. QUAL REVIEW AUDITOR, Qual Review auditor helps LRH minimize upsets to staff and students through fast application of auditing technology. Ensures emergency assists for upsets, loss, injury or illness quickly handled with minimum of upset, then referred to the HGC. Non-optimum TAs for word clearing or word clearing upsets swiftly corrected. Bogged students quickly cleaned up and back to course. (BPL 7 Dec 71R I) QUANTITY, would be an acceptable, expected or useful volume. (HCO PL 29 Oct 70) QUARTERMASTER OF THE GANGWAY, 1. a seaman who guards the security of the ship in port and maintains a written log of events, such as on and off traffic. (FO 2674) 2. the QM at the gangway guards the ship. He keeps the log entering every thing. He has charge of the safe mooring of the ship and must adjust mooring lines whenever necessary. (FO 303) 3. the ship's protector and reception and represents all divisions and his watch when on duty. (FO 304) Abbr. QM. QUARTERMASTER OF THE WATCH, 1. the QM of the watch is a member of the duty watch. The duty watch has a 24 hour officer on the deck. The QM must know who is his Officer of the Deck and must call him for any emergency. The EM of the watch alongside a dock is responsible for the mooring lines which tighten and loosen with the tide's rise and fall. At anchor the QM is 433 responsible for the security of the anchor and must take bearings to make sure the anchor is not dragging and that as tidal currents change, the ship does not swing into other ships anchored near. The Qhf is also responsible for the proper signals at anchor, a black bad by day and anchor light at night and for the raising and lowering of proper flags at 8:00 a.m. or sunset, and flying crews meal pennant and Captains, Commodore's and native or courtesy Hag. These flags are also flown alongside the dock. The QM at the gangway guards the ship. He keeps the log, entering everything. He has charge of the safe mooring of the ship and must adjust mooring lines whenever necessary. (FO 304) 2. keeps the quartermaster's notebook, notes all changes of course, speed, wind, sea, etc., in it and all occurrences in the ship and signs it at the watch end. He tends to getting the wheel and lookout relieved. When something is to be done within the ship he takes the two stand-bys and does it. He handles the men for the DOW, routes out the next watch, signals any call to emergency stations for the crew, etc. (FO 80) 3. (Condition III) hat purpose: handles crew and ship's company while watch is in progress. (FO RS 32) 4. the QM is also the Org Officer for the watch and works directly with the cons in training up their watches and correcting goofing watch members. (FSO 546) Abbr. QM. QUARTERMASTER'S LOG, a continuous, minute-by-minute recording of what Is happening aboard the ship and upon the sea she travels. All pertinent information is entered (S WEB) QUARTERMASTER'S NOTEBOOK, all noticeable matters are entered in the Quartermaster's notebook and all or any comments. The helmsman also notes in the Quartermaster's notebook all sightings of ships and landmarks and changes of course and speed, without fair noting the time accurately, all weather and incidents aboard ship. All gear and persons entering or leaving ship in port, all stores, are entered by the Quartermaster of the Watch or Officer of the Deck when the ship is in port, plus all incidents and repairs. (Ship's Org Bk.) QUESTIONABLE RISK LIST, in the case of premeditated fraud we have a person who at the beginning never intended to pay, but intended to defraud. Such persons can usually be spotted by an insistence on courses and processing with no down payment. This is their hallmark. Records should be combed for a fist of such names and each time a request for totally credit arrangements Is made by anyone, that name should be added tentatively to the hat. This list is called the questionable risk hat, 434 or the OR (HCO Secretarial Letter 26 Dec 58) Abbr. QR. QUICK ASSETS, see ASSETS, QUICK. QUICKIE, means a brush off "lick and a promise" like wiping the windshield on the driver's side when really one would have to work at It to get a whole clean car. (HCO PL 13 Mar 72) QUICK RATIO, same as Acid Test Ratio. QUIT, 1. the act of resigning or leaving one's job. 2. the act of ridding oneself of a debt by paying. QUORUM, a specified number of officers and members of an organization, board or committee, usually constituting a majority, whose presence is required in order to transact business legally. QUOTA, 1. a production assignment. It would be the number assigned to whatever is produced. As an example, the Director of Training is given the quota of 45 letters to produce per day or 225 letters per week as part of his standard promotional actions. Targetting is defined as establishing what action or actions should be undertaken in order to achieve a desired objective. In the case of the Director of Training, it would be as simple as obtaining from central files the necessary 45 folders, writing the required number of letters, returning the folders to central files and determining to remain on post daily until this was accomplished no matter what. Any quota can be targetted for increase daily and weekly. For instance, the Director of Training can establish a quota of 5 extra letters per day over that of the day before. This would mean he would write 45 letters one day, 50 letters the next day. 55 letters the day after that, and so on. (BPL 3 Feb 72) 2. a quota is a future expectancy. The way one sets a quota is quite important. If it is too impossible, a quota gets overwhelm not stats. If it is merely "impossible" at first it quite often gets made as it is a challenge. Too low a quota is no challenge at all and gets no quota. To set one, one chooses a future date and draws a line from now to it. Where that line crosses each future week is the quota for that week. If one makes that weekly quota and organizes to make the next week's, one win wind up with the final quota made. (LRH ED 228 INT) [The above LRH ED was later cancelled by LRH ED 153RD.] QUOTATION, the figure quoted on a security at a given time which represents the highest bid to buy and the lowest offer to see at that time. R RABBIT, run away by ending the session. (HCO PL 27 May 65) RACK-JOBBER, a wholesale distributor who handles items displayed on racks in supermarkets, drug stores, retail stores, etc. RADIO OFFICE, the radio office is responsible for electronics on the ship, is also responsible for earing and ordering parts and spares needed for equipment under him such as Xerox machine and Roneo. (FO 924) RADIO OPERATOR, operates the radio receiver and radio transmitter. He listens for any incoming radio messages and transmits all outgoing messages. (SWPB) RAIDING, 1. the act of buying up enough stock of a business followed by instituting a proxy fight in order to take over the management of the organization. 2. the effort by speculators to drive stock prices down on a market. RAKE-OFF, a slang expression for receiving a share of the profits from a business transaction usually underhandedly or illicitly. RALLY, a notable rise in market prices and trading activity after a decline. R AND I FORM, [this refers to Recruit Routing and information Form which is FO 3212R-Part 1. It is filled out by all Sea Org new recruits and provides vital personnel data on each person when filled out. It corresponds to BPL 1 Feb 75 II, New Staff Application which applies to all SO and Scn Orgs.] RANDOM MOTION, a confusion in this universe is random motion. (POW, p. 21) RANDOM SAMPLING, a sampling or survey of people or things chosen at random such as interviewing every fifth shopper in a store, and taking these results as indicative of that public as a whole. RANGE, the full extent between the highest and the lowest, as in the range of a price for a product or service over a given period. RANK, the earned title of officers and warrant officers. (FO 236) RANK AND FILE, all the people in an organization who are not part of management. RANKING, 1. a market research method of having consumers rank advertisements, products, product features, etc., in order of preference usually by checking off the answer on a sheet of multiple choice questions. 2. any system of putting persons, places or things in an order of preference, value, size, seniority, etc., such as assessing the value of each executive or employee in an organization and placing him on a scale of value relative to the others. RANKS AND RATINGS CEREMONY, the ceremony of becoming a Sea Org officer or Petty Officer. (FO 3345) RATE CARD, a card which lists the rates charged for different amounts of advertising. 435 RATE OF EXCHANGE, the rate at which one thing can he exchanged for another such as the rate at which a particular currency may be exchanged another currency. RATING, the earned title of Chief Petty Officers, Petty Officers, deckhands, etc. (FO 236) RATING, ANALYTIC, a rating system of personnel in which an interviewer or person in charge measures an employee's overall performance by making numerous small judgements about the individual so that all the qualities and characteristics that comprise the worth of an employee come into play. RATING, EFFICIENCY, a rating of the relative ability of a person or machine to utilize a given amount of time, materials, energy, etc., to achieve a maximum amount of productivity of usefulness in comparison to other persons or machines doing the same thing. RATING, MERIT, a system of evaluating the merits each employee represents to a company by looking at such things as rate of production, attendance at work, punctuality, health, safety record, attitude, etc. RATING SCALE, procedure of rating a person's characteristics and qualifications during an interview by writing down such judgements as superior, good, fair, etc., on a list of personal and business traits which may be printed on a standard form. RATING SYSTEM, any system which serves to rate the relative value of persons or things such as the system of rating the merits that each employee represents to a company. RATIO, the proportion of one thing to another expressed as a percentage or fraction; the number of times one quantity contains another. If you have 4 drivers for 2 trucks the ratio would be 2 to 1 or 2 drivers to each truck. RATIONALIZATION, employing the use of techniques already proven effective and efficient in the management and administration of a business. RATIONALIZING A STATISTIC, a derogatory term meaning funding excuses for down statistics. (HCO PL 3 Feb 68) RAW DATA, assembled but otherwise unevaluated data. It is "uncooked" and "unflavored" and 436 "untouched" by human hands. It, in short, is uncontaminated or unchanged data. It us native and natural and unspoiled. The only data that answers those qualifications is statistical data. "How many or how few and how much or how little in what time." That is the only data that a senior official in a group, organization or state ever dare use In selecting and promoting personnel. (HCO PL 13 Mar 65, Divisions 1, 2, 5 The Structure of Organization What is Policy?) RAW MATERIALS, see MATERIALS, RAW. RAW MATERIALS STOCKS, see STOCKS, RAW MATERIALS. REACTIONARY, 1. when one is stuck on the time track it may seem pretty difficult to envision a fstsre. In polities this is called "reactionary" or "conservative". These mean any resistance to change even when it is an improvement. The bad old days seem to be the good old days to such people. Yet the old days will not come again. One has to make the new days good. (HCO PL 11 Aug 74) 2. (reactionaries) people resisting all progress or action. (HCO PL 19 May 70) REACTIVE, irrational, reacting instead of acting. (HTLTAE, p. 122) READINESS, in a state of preparedness for any given purpose or occasion; in suitable condition for use or action. (FSO 654) READINESS FOR PORT LIST, lists which are comprehensive and cover everything you would have to do to make your area ready for port. (FSO 327) READINESS FOR SEA CHECKLISTS, these checklists are complete in detail and made up separately for every key post aboard with a general one for supernumerary which would require simply an attestation from the person that his/her own equipment and personal belongings were securely stowed and/or lashed down and ready for the motions of the vessel during a heavy sea. (FSO 654) READINESS FOR THE SEA DRILL, an all hands evolution: the Captain before sailing requires from each of the rest of the ship's company a report on the readiness of the area of operation for a voyage at sea of expressed duration into an expressed climate. These reports are not vague, they are made on a basis of prepared checklists. The crew member must then verify ad of his checklists by actual inspection and remedy any defects before reporting his area ready for the sea. Every ship requires its own set of checklists. (Ship's Org Bk.) REAL EARNINGS, 1. the purchasing power of money earnings as related to an established standard. Also called real wages, or real income. 2. money earnings which are adjusted when the cost of living index changes sufficiently. REAL ESTATE, land including anything on or underneath its surface such as water, minerals, trees, buildings, etc.: realty; real property. REAL INCOME, same as real earnings. REALITY, 1. by reality we mean the solid objects, the real things of life. (POW, p. 72) 2. reality consists of the is-ness of things. (HCO PL 19 May 70) Abbr. R. REAL PROPERTY, same as real estate. REAL SOCIETY, one in which the majority are going in some direction toward a desireable goal. But it has to be their goal. This rekindles interest, action and hope. It revitalizes society. (HCO PL 31 Jan 69, Humanitarian Objective and Gung Ho Groups) REALTY, same as real estate. REAL WHY, 1. the basic why is always the major out point which has all other out-points as a common denominator, and that's the real why. That explains everything. But what is this everything? All the other out-points. What is this major out-point that explains all other out-points that I've found in this area? And that could be the definition of a why. (ESTO 12, 7203C06 SO II) 2. a real why opens the door to handling. If it does not, then it is a wrong why. When you have a right why, handling becomes simple. The more one has to beat his brains for a bright idea to handle, the more likely it is that he has a wrong why. The why win be how come the situation is such a departure from the ideal scene and win open the door to handling. (HCO PL 12 Aug 74) REASONABLENESS, 1. illogic occurs when one or more data is misplaced into the wrong body of data for it. An example would be "Los Angeles smog is growing worse so we fined New York." "I am sorry, madam, but you cannot travel first class on a third class passport." Humanoid response to such displacements is to be reasonable. A new false datum is dreamed up and put Into the body of data to explain why that datum is included. (Reasonableness is often inserted as explanation of other out-points also) In the smog one, it could be dreamed up that New York's exports or imports were causing L.A. smog. In the train one, it could he inserted that in that country, passports were used instead of tickets. (HCO PL 23 June 70) 2. faulty explanations. (HCO PL 30 Aug 70) 3. a staff member or executive can be "reasonable" and accept reasons why something cannot be done, accept incomplete cycles as complete, and fail to follow through and get completions. All of which results in further traffic. (BPL 30 Jan 69) 4. an objective can always be achieved. Most usually, when it is not being achieved, the person is finding counter-intention in the environment which coincides with his own (this is reasonableness), and his attention becomes directed to his own counter-intention rather than to his objective, i.e. he has interiorized unto the situation. (FO 2116) 5. you can safely say that being reasonable is a symptom of being unable to recognize out-points for what they are and use them to discover actual situations. (HCO PL 30 Sept 73 II) REBATE, 1. a return or refund of part of the money paid for goods or services; discount; deduction. 2. a discount on interest payable or a return of interest previously collected if a loan is paid off before its maturity date. REBUTTAL DAMAGES, if a person who is sued has reason, he can, as defendant, require damages in his rebuttal and should the suit be fallacious and found against the plaintiff such cases may be awarded. (HCO PL 5 Aug 66 II) RECAPITALIZATION, any major change in the capital structure of an organization such as a revised or different total amount of the various securities it issues or new securities sold and the money used to retire existing securities. RECEIPT, a written acknowledgement that something specified has been received. (FO 3251) RECEIPTS BASKET, basket in which to dump all your invoices for summary at end of week. Everything you need for the week's summary goes into receipts. You only have to separate out the contents of receipts to do an income report. (HCO PL 16 Oct 61) RECEIVER, a trustee appointed by a court to hold or manage bankrupt property or property under law suit. RECEIVERSHIP, where a mission places the church or Scn at risk by virtue of uninformed or 437 irresponsible actions, the mission may be taken into receivership by the church. In such an event the mission comes entirely under the control of the Guardian's Officer. Receivership is the state of being in the hands of a person (the receiver) appointed by the church to take into custody, control and management of the property or funds of a mission pending judicial action concerning the mission personnel. (BPL 24 Sept 73 I-1) RECEIVERSHIP, 1. the office or position of a receiver. 2. the condition of a receiver holding the property of others an trust. An unpaid creditor may resort to legal action to have a court appoint a receiver to hold the property of a debtor in receivership pending litigation or pending use of such property towards the payment of the debt. RECEIVING DEPARTMENT, that department in a business responsible for receiving raw materials, purchased products or goods, etc., and for notifying the purchasing department of such for payment. RECEPTION, 1. Reception belongs in HCO Division 1, Department 1. Reception keeps a log book. In this log book Reception notes mail received and outgoing (before it is given to Accounts), persons arriving and departing from the org, supplies received and sent away and ad occurrences of note. (HCO PL 7 Nov 65) 2. handles all body traffic routing, telex, telephone and log book. Keeps a careful record of everything received by or leaving the organization. (HCO PL 13 Dec 64, Saint Hill Org Board) 3. the premises of the reception room and the communication center are for the routing of bodies and communications into and out of the organizational communication lines. It is the function of the receptionist to see that bodies both of staff and of the public move into and out of the organizational communication lines. This means no bodies are avowed to stack up, gather, or remain on the premises of the reception room for any length of time. (SEC ED 25, 8 Jan 59) RECEPTION CENTER, a place at which people are received and taken care of in some way. (HCO Admin Ltr 30 Jul 75) RECEPTIONIST, purpose: to create and maintain good communication and service amongst staff, students and the public. The premises of the reception room are for the routing of bodies and communications into and out of the organizational communication lines. It is the function of the receptionist to see that bodies of staff and the public move into and out of the organizational communication lines. This means that no bodies 438 are allowed to stack up, gather, or remain on the premises of the reception room for any length of time. (BPL 31 Oct 63R) RECEPTION LOG, Reception keeps a log book. It is usually a cheap, large accounts ledger such as are bought at the dime store. In this log book Reception notes mail received and outgoing (before it is given to Accounts), persons arriving and departing from the org, supplies received and sent away and all occurrences of note. This log hook is kept by the day and hour and using day, date, month, year and a 24 hour designation of time. Spaces exist between days and the dates are plainly marked. The log is the official registry of activities. It must be legibly kept. It is resorted to when information is required concerning mail, supplies, personnel, students and pc arrivals and departure at the start and end of service. (HCO PL 7 Nov 65) RECESSION, a decline in economic activity of shorter duration and which is less severe than a depression. RECOGNITION, the mental process by which a thing once known is perceived to be the same or similar. (FO 3335) RECOGNITION CERTIFICATE, the free introductory lecture comprises this level. It teaches about elementary points from Dn or Scn data. End result is recognition of Dn and Scn as workable ways to bring about change and improvement. (CG&AC 75) RECOGNITIONS CHIEF, (Sea Org) the head of Department One is the Recognitions Chief. His areas of responsibility are: recruitment of personnel, routing, assignments, watch assignments, boards, transfers, hats and appearances. (FO 1416) RECONCILE, make agree. (HCO PL 9 May 74) RECONCILIATION, see BANK RECONCILIATION. RECORD DATE, the date by which an investor must be registered as a stockholder on the records of a company so that he may receive a declared dividend or vote on company affairs. RECORDER/FATHOMETER, the recorder/ Fathometer on bridge watch is responsible for recording in the log all orders being given by the Commodore, Captain or Con, all actions performed on the bridge, and giving depth readings. (FO 2933) Abbr. Rec/Fath. RECORD SHOTS, head-on dub group pictures, or single faces with no spark. Using standard events over and over, always shot from the same angle, always similarly lighted. (HCO PL 21 Nov RECOURSE, means a turning or applying to a person or thing for aid or security. (HCO PL 24 Feb RECOVERY, 1. a part of the business cycle. That stage where an economy pulls out of a depression characterized by rising production, employment, wages, and general business activity. 2. a regaining of one's investment or costs through sales, production, etc. 3. the final verdict in a court case. RECRUIT, to recruit - reinforce, replenish, renew, restore, to reinvigorate. Latin - recrescere, to grow again. (BO 26, 28 Feb 70) RECRUIT INFORMATION PACKS, recruit information packs are mailed out by Div II (Dissem Div does the layout and printing) and consist of a specific form letter to a correct public, flier to that exact public and reply form, or sign-up form or survey. (BPL 20 May 72R) RECRUITING OFFICER, 1. defined as the officer in the SO Org on the post of SO manning or recruiting. (BO 70, 25 Jan 72) 2. (Gung-Ho Group) the Recruiting Officer recruits group members and acts as reception and keeps the address files. (HCO PL 2 Dec 63) RECRUITMENT, HCO has recruitment which means it gets people from outside the org to be placed as terminals in the org = posts. (HCO PL 7 Jul 71) RECRUITMENT, to locate and supply a company with suitable new employees. RECRUITMENT SUPERVISOR, (Central Personnel Office hat) purpose: to get international recruitment in excess done. (FO 3332) RECUPERATION INTENSIVE, see PSYCHOSOMATIC INTENSIVE. REDEMPTION PRICE, see PRICE, REDEMPTION. REDEMPTION PROJECT FORCE, see REHABILITATION PROJECT FORCE. RED FORM, 1. on the concept that a missionaire on a mission to an org is in fact an auditor to that org, the red form and its use is established. The red form is in fact an assessment sheet which applies to an org instead of a pc. A long number of items is hated for check off. It is a pre-compiled list of all possible major errors that could be depressing an org's stats or expansion. After each item there is a remedy noted as in the case of a pc's Green Form. (FO 2300) 2. the red form is cancelled. Missionaires do not use red forms on an org, or evaluate the situation, and then without any approved plan, handle. (FO 2937) RED PURCHASE ORDER, see PURCHASE ORDER. RED TABBED LABEL, (or red marked) tape color flash code for LRH master for music, cine, original tapes of books and tapes LRH wants kept. These belong in the Office of LRH. They are never erased. The designating word "cine" or "book" etc., is added to the label with other descriptive matter, LRH uses also some colored reels. A colored reel (plastic is colored) is always property of LRH. (HCO PL 7 Dec 65) REFERENCE, 1. a person who can give reliable information about the character, value or ability of another. 2. a letter from someone such as a former employer, giving information about the character or ability of another. REFERRAL SYSTEM, Body A goes to staff terminal X for some service or other. Terminal X says, "I can't pay you because Financial Planning...." So Body A calls on another staff member 439 who says, "Permission is required from G.!" So Body A goes to G and is told, "We haven't got a list to hand so...." So Body A goes... where's the production? But there's sure a lot of dispatch traffic! The system, in vogue in most bureaucracies, even has a name It's called "the referral system" No one gives service. No situation is terminatedly handled. (HCO PL 28 May 71 II) REFERRED NAMES, (the weakest classification in inquiries) referred names, by which is meant names which are simply referred to the organization as being interested. (HCO PL 7 Jan 64) REFLATION, the instance of inflation after recession, stimulated to restore business conditions to a level where purchasing power, incomes and employment are up. REFORM CODE, the Reform Code of Scn. We sent out mailings and we received back anything that people thought that should be corrected. This resulted in reform code in which the see checks were cancelled and all old folders on this have been burned and disconnection is cancelled as a relief to those suffering family oppression. It's no longer required in SP orders and the person has to handle. The fair game law was cancelled and the prohibition against writing down a recording of professional materials was made and this was actually the extent of the Reform Code. (Ron's Journal 1963) REFUND, a return of money after service. (HCO PL 9 Nov 74) REFUNDING, (or refinancing) 1. to pay back a debt with a new loan. 2. to take on a new debt through refinancing an old debt. 3. the situation of a company selling new securities and using the money to return existing securities with the objective of saving interest costs, extending the maturity of the loan, or both. REFUND/REPAYMENT ROUTING AND REPORT FORM, the purpose of this form is to provide a standard, functional line for handling refunds and repayments to individuals, and to ensure that such situations are handled rapidly, completely and with minimal dev-t. (HCO PL 20 Oct 72) [The above HCO PL was cancelled by BPL 10 Oct 75 X.] REGGING ADMIN I/C, the Tours Section must have a Regging Admin I/C who services both Tours Section and Div 6 Reg. His duties consist of supplying admin supplies, forms, etc., supplying 440 and paging prospect files from CF to be contacted, making up folders of distinguishing color for new CF prospects obtained from events and tours and filing them in CF, collecting all sales records, seeing they are in order and handing them over to Dept 6, keeping tabs of stats and graphing them for tour and event pegging and any other clerical assistance to the Div 6 Reg and Tours Section. (LRH ED 159R-1 INT) REGISTRAR, 1. in a Scn org, the person who signs up people for Scn service. (HCO Admin Ltr 30 Jul 75) 2. a registrar deals in exchange between the org and public. She exchanges the valuable services of the org in exchange for valuables. Valuables in this case being money. (BPL 22 Dec 71R II) 3. the registrar has responsibility for procurement, interview, signing up, legal and finance. The registrar is directly responsible for all students and pc procurement and keeping place full. (HCOB 26 Sept 56) 4. the Department of Promotion and Registration is divided into three distinct categories; present time, past and future. There are three types of registrars which handle these three categories. The Immediate Registrar is mainly concerned with present time prospects. She answers any questions and handles any problems of those people who want auditing or training in present time. The Assistant Registrar is mainly concerned with the past, that is, she handles ARC breaks. She is concerned with finding out why people are upset with us or why they have stopped communicating with us. She re-establishes communication with people. The Letter Registrar is concerned with future prospects She writes to all future prospects. Her job is to see to it that we have people to train and audit in the future. (SEC ED 66, 30 Jan 59) 5. purpose: to get a great many people processed and trained, and to make certain that the income of the organization is adequate to get the job done. The first duty of the registrar is to sign-up persons for something and receive money in hand, passing the next instant to Accounts which takes over all further invoice and paper work and the applicant The Registrar is not supposed to engage in long sales talks or sales letters. She is there to help people sign up and to assist resolution of their problems in signing up. She is not there to sell anything. People want more Scn, not sales talks. She would be brief and efficient and effective. The Registrar keeps appointments once made and keeps none waiting. She signs up everybody who comes to see her. (SEC ED 2, 15 Dec 53) Abbr. REG. REGISTRAR, 1. a person, trust company or bank that certifies to the public that stock issues are correctly stated according to the provisions of an organization's charter, and prevents the issuance of more stock than is authorized. 2. An administrative officer of a university or college who is responsible for enrollment records and data on the academic standing of students. 3. a corporation officer in charge of the records of ownership of its securities. REGISTRAR ASSESSMENT, when a registrar has low stats or trouble on post and the why is not easily found this list is assessed on the person by a Scn auditor using a meter. It is assessed Method 5. Handling instructions are given under each item. This assessment may be done more than once on any person but should not be repeated on the same person too frequently. (BPL 22 Nov 72R) REGISTRAR INTERVIEW FORM, this form is to be used by Body Registrars when persons interviewed did not immediately enroll onto service. It is not necessary to fib in this form when a person signs up, pays in full and routes onto service. The purpose of the Reg Interview Form is to provide data on individuals interviewed so that these persons may be kept in contact with and channeled onto service. (HCO PL 12 Oct 72 II) [The above HCO PL was cancelled and replaced by BPL 1 Dec 72 I, "Big League" Registration Series 2 Sales Data Sheet and the resulting form called a "Sales Data Sheet."] REGISTRAR INTERVIEWS, number of persons the Registrar has interviewed for the week (includes reg interviews by the Public Reg and Tours). interviews over the phone are not included. (BPL 11 Aug 75) REGISTRAR MAIL UNIT, the Mail Unit assembles all letters and mailings, keeps accurate logs of same and sends copies and files to OF and mails the letters. This unit also provides supplies and keeps the dictation equipment in working order. (HCO PL 29 Nov 68) REGISTRAR TYPING UNIT, letters are dictated into the dictating machine by the Letter Registrars. The Registrar Typing Unit takes the letters out of the dictation pool and they are typed, and envelopes addressed. (HCO PL 29 Nov 63) REGISTRATION, in the investment field, the act of a company filing a registration statement with the Securities and Exchange Commission giving information on its operation, management, securities and purpose of the new issuance, before a public offering may be made. REGISTRATION CARD, all introductory lecture attendees or new public coming in for Div 6 service are given these cards to fill in at reception. Public Reg ticks off the square of the classification under which the person comes. In the notes section of the card the Public Reg can write any details or particulars she needs to remember. The Public Reg after an interview signs the card on the signature line provided. When phone regging she also uses the notes section on the card to write details. (HCO PL 26 Nov 71R I) [The above HCO PL was cancelled by BPL 1 Dec 72 V.] REGISTRATION OFFICER, (Gung-Ho Group) the Registration Officer registers members, other groups, students, congresses anything where a membership is concerned is registered by the Registration Officer (and any card is issued by Certs and Awards). (HCO PL 2 Dec 68) REGRESSION ANALYSIS, see ANALYSIS, REGRESSION. REGULAR STAFF AUDITOR, auditor giving 25 hours per week every week to one pc a week. (HCO PL 24 Mar 61 II) REGULATION T. the federal regulation controlling the amount of credit that may be extended by brokers and dealers to customers for stock market investments. REGULATION U. the federal regulation controlling the amount of credit that may be extended by a bank to its customers for stock market investments. REHABILITATION, what do we mean by rehabilitation? Increased awareness of the exact conditions with which the person is surrounded. When he's aware of these actualities, aware of these conditions and he's aware of the real situation he can then act sensibly. (5904C15) REHABILITATION PROJECT FORCE, 1. brought into being in Div 4 FSO. To it are assigned: (1) R/Sers (2) low OCA non-producers (3) repeated stat crashers (4) overt product makers. The stable datum for the unit and for its individual sections is one job, one place, one time. Its sub-products are completed cycles of action. The 5-hour daily study period for the RPF is devoted to tech. In this period, the RPF is to learn tech and get themselves handled in co-audit to full clean-up and release The RPF has been created by the Commodore so that redemption can occur. That is basically its only purpose. (FO 3434) 441 2. Redemption Project Force. (ED 965 Flag) Abbr. RPF. REHABILITATION PROJECT FORCE BOSUN, the RPF is under the Area Estates Bosun and is in the charge of the RPF Bosun. (FO 3434R) REHABILITATION PROJECT FORCE MAA, responsible to the RPF Bosun for the ethics of the section leaders to keep ethics in on their sections, and if he has to take ethics action on a section member, that member's leader suffers the same penalty also. He has the section leaders muster then sections before breakfast, after meals and before study, before securing for the day and at any other times required by the Bosun within reason and without distraction from production. (FO 3434) Abbr. RPF MAA. REHABILITATION UNIT, formed in Division Five. It absorbs the old mud box brigade which is cancelled. Those removed or comm eved as ineffective or trouble are sent to the Rehabilitation Unit via the Examiner. The Examiner looks them over for outnesses in (1) case (2) ethics (3) training (Scientology and Sea Org ship training) (4) knowledge of policy He then makes specific recommendations which if followed will rehabilitate the individual as a highly effective and worthwhile Sea Org member. The unit is worked hard during the day on a rigorous schedule on jobs assigned by the Review Chief handling corrective areas and jobs needing remedy and repair. The Eat itself is thus made into an effective ship's review team. It works on a one job, one time, one place formula completing each job before moving into the next. Each individual thus earns the right to the remedial services he or she will receive. (FO 1848) REIT, Real Estate Investment Trust, an organization which invests mainly in real estate property. REJECTED MATERIALS REPORT, a report of merchandise that has been rejected by the Receiving Department of an organization which is referred to the Purchasing Department for handling. RELATED FACTS KNOWN, a plus-point, all relevant facts known. (HCO PL 3 Oct 74) RELAY, (routing used on telex lines). Take and carry further. Example: message from Buffalo to Flag: 010412 Buf CO FOLO Relay FFR....On the above, Commanding Officer FOLO will ensure that the telex is relayed to the Flag Flag Rep. (BPL 23 Apr 73R) 442 RELAYING AN ORDER IN A CONFUSING MANNER, (type of dev-t) communicators and messengers can create dev-t and foul up actions by poor relay of information. (BPL 30 Jan 69) RELEASE, 1. one who knows he can continue to improve by auditing and that he will not now become worse in life. (HCO PL 21 Aug 63) 2. precisely defined as one who has no psychotic or neurotic tendencies of any kind and has a certainty that he win get no worse. Technically, a release is one whose graph has been raised by processing and whose IQ has been improved. (HCO Info Ltr 14 Apr 61) RELEASE, 1. the act of relinquishing to another, the right, claim or title one holds on something such as releasing one's claim to a piece of property. 2. a legal document stating that one is relinquishing such a right, claim or title. RELEASE BUTTONS, release buttons (an R set in the S and double ARC triangle of Scn) may be (and should be) issued to HGC pcs who have attained its requirement by HCO Secs without charge. (HCO PL 12 Aug 63) RELEASE CHECK, for a release (formerly Keyed-Out Clear) check, the TA position may be anything from 2.0 to 3.0 with a floating needle Note that this is the old "Clear Test." It now is classified as a release. (HCO PL 2 Apr 65, Meter checks) RELEASED, the overall statistic of the RPF Tech Unit and its I/C is No. of RPF fully cleaned up and released. Fully cleaned up is defined as "in normal operation or above on the first dynamic by actual behavior and able to respond fully to standard grade chart actions." Released is defined as "in normal operation or above on the third dynamic by actual production causatively and positively contributing to the Sea Org without requiring undue duress or abnormal supervision to perform Sea Org duties." (FO 3434) RELEASE FORMS, waivers. (HCO PL 1 Sept 65 IV) RELEASE LOG BOOK, Certs and Awards book for logging a release in. (HCO PL 23 Aug 65 II) RELEASE PIN, the standard Scn pin is a plain gold S and double triangle. When a red ED is mounted on the face of this pin it signifies a release, Grades 0-IV. When the preclean has attained Grades V or VI, the release pin is the S and double triangle with the red "IR" surrounded by a gold disc larger than the pin itself. (HCO PL 27 Oct 65) RELIABLE SOURCE, two bad systems are in current use on data. The first is "reliable source". The other system in use is multiple report. In this system (reliable source) a report is considered true or factual only if the source is well thought of. This is a sort of authority system. Most professionals working with data collection use this. Who said it? If he is considered reliable or an authority, the data is considered true or factual. Sources are graded from A to D. A is highest, D lowest. The frailty of this system is at once apparent. Philby, as a high British intelligence official, was a Russian spy for 30 years. Any data he gave the U.K. or U.S. was "true" because he was a "reliable source." He had every Western agent who was being sent into Communist areas "fingered" and shot. Psychiatrists are "authorities" on the mind. Yet insanity and criminality soar. They are the "reliable sources" on the mind. (HCO PL 17 May 70) RELIGION, 1. derivation: from Latin religio fords), (religion), (piety), (conscientiousness), (scrupulousness), from religare, (to bind back), me-, and ligate, (to bind), (to bind together). (a) any specific system of belief, worship, conduct, etc., often involving a code of ethics and a philosophy: as the Christian (religion), the Buddhist (religion), etc. (b) loosely any system of beliefs, practices, ethical values, etc., resembling, suggestive of, or likened to such a system, as, humanism is his (religion). (BPL 6 Mar 69) 2. a religion is perforce a method of worship and a civilizing influence having to do with the human spirit. (5510C27) RELIGIOUS, add derivation: from Latin religiosus, (religions), of, concerned with, appropriate to, teaching, or relating to religion; as, a(religious) place; (religions) subjects. Also careful; scrupulous; conscientiously exact; such as religion requires; as, a (religious) observance of vows or promises. (BPL 6 Mar 69) REMEDY POL-A, when a staff member who is taking a checkout from the Staff Training Officer flunks, regardless of his grade of release or state of ease, the following is done: (1) he or she is meter checked out on misunderstood words and these are handled. (2) he or she is checked out for disagreements with pokey and these are handled. (HCO PL 29 Apr 66) REMEDY POL-B, when a staff member who has had Remedy Pol -A still has a high flunk rate, he or she is given full meter handling on the subject of earlier admin systems or earlier polities and these are handled as to (1) misunderstood words and (2) disagreements with the earlier systems or policies. (HCO PL 29 Apr 66) REMIMEO, 1. (mimeo distribution) this includes main technical or pokey materials. Received at a Central Org in stencil form, copies are run off for their staff, and for the staffs of their nearby orgs and for then students as they wish. They keep the stencil on file for additional copies as needed. They file copies in their master and general files in each org including the receiving org. The stencil orgs have considerable discretion in how many they run off, how many they send smaller orgs, whether they issue to students or not. But they must keep the stencil for reuse and file in their own master files with the copy clearly so stamped. (HCO PL 2 Jul 64) 2. remimeo means mimeo copies to be made by the org. This indicates main technical or policy material. When a fair copy is sent to an org from Flag, copies are run off for their staff, and for the staffs of their nearby ores and for their students as they wish. They keep the stencil on file for additional copies as needed. They file copies in their master and general files in each org including the receiving org. (BPL 14 Apr 69R) 3. for internal org use only. It means copies may be made in the org for supply to staff or students on course only. (BPL 10 Feb 71R) 4. all St. Hill staff. An electronic stencil is made for each org to issue as many copies as needed. (HCO PL 25 Jan 66 III) REMITTANCE, the act of sending a sum of money to someone or the sum of money sent. REMOTE REG, any of the various types of regs stationed in various areas of the world to reg for Flag. (FBOs, FSCs, Flag Tours, FOLO Tours, org regs, FSMs). (BFO 122-6) REMOVING PARTICLES OFF THE LINE, apart from being a serious offense, taking communication particles off another's desk or out of then in-basket or off the comm lines causes dev-t, and lost time in searching for the missing particles and can sabotage projects or actions, vital data being missing. (BPL 30 Jan 69) RENT, the sum of money one has agreed to pay the owner of some property for its use such as a monthly fee for occupying someone else's house. REORGANIZATION, a thorough alteration of the capital structure and/or the working structure of an organization, especially after a bankruptcy. 443 REPAIR, to repair something is to put it in, or restore it to, a good working condition. That means operational. (FO 2204) REPAIR CHIEF, is in charge of all repairs, does only repairs and has under him electrical, electronics and plumbing as well as motors, machinery, etc. All non-watch electricians and electronics are under the Repair Chief. (FO 1958) REPAIR, CONSTRUCTION AND RENOVATIONS UNIT, (Estates Section Dept 21) the Repair, Construction and Renovations Unit is responsible for all buildings and grounds excluding items which come under the Engineering Unit. It handles all repairs, constructions of whatever importance and renovation cycles Including painting, carpentry work, landscaping. any action that will restore or add to asset value or usability of org premises and fixtures. (HCO PL 16 Aug 74 II R) REPAIR SECTION, the theory of the engine room operation is that there is a Repair Section which works consistently on repairs whereas ad the rest of the engine room works on operation and general maintenance such as oil changes and general upkeep of the engines. (FO 1109) REPAYMENT, 1. a return of money without the service being taken. (HCO PL 9 Nov 74) 2. return of pre-payments. (BPL 22 Dec 71R II) REPAYMENT, to reimburse someone with money, goods or services owed. REPEAT DEMAND, see DEMAND, REPEAT. REPEATED TRAFFIC, the same traffic repeated to the same executive is dev-t. Often takes the form of Information or compliance reported by telex and then the same information being sent by dispatch. There are times when a telex is followed by a more lengthy dispatch or report, but thus should only occur when extra information is really needed. (BPL 30 Jan 69) 444 REPEAT MISSIONS, these are missions sent out to handle the same matter that a former mission should have handled. (FO 1481) REPETITIOUS WORK, tedious work which is repeated again and again. REPLACEMENT COSTS, see COSTS, REPLACEMENT. REPLACEMENT DEMAND, see DEMAND, REPLACEMENT. REPLACEMENT TRANSFER, see TRANSFER, REPLACEMENT. REPORT, reports are summaries of areas or people or situations or conditions. (HCO PL 1 Apr 72) REPORT, a written or verbal statement of what has occurred in the area one is responsible for. Reports are usually sent at regular intervals to those who are senior to the area from which a report comes. They can be on the subject of production, personnel, finances, sales or anything which higher-ups would want to know. Reports contain facts, figures, information, suggestions or recommendations. REPORT REQUIRED, when an executive letter requests data it is headed under the HCO Executive Letter of Date One, Report Required. This is done only when reports are required from all orgs. A report requested from one org is not so headed. (HCO PL 22 Feb 65 III) REPS, "Rents External Publics Scientologists." They are valuable volunteers who are carrying out specific actions with Ron's external publics. (BPL 3 Sept 75 II) REPS PROGRAM, a program whereby all active FSMs have the opportunity to personally feed power to Ron by assisting his Personal PRO International. The program is called the Reps Program, and those contributing are called Ron's External Publics Scientologists. They are valuable volunteers who are carrying out specific actions with Ron's external publics. (BPL 3 Sept 75 II) REQUIREMENTS CHIEF, FPPO Require. meats Chief, products: (1) FRU personnel fully completed on their TIPs in good time, fully qualified and fired to Flag. (2) well trained reserve Flag SO members. (FO 3339RA) REQUISITION, a written request for needed materials or supplies, a requisition form. REQUISITION FORM, a company form which when filled out specifies materials or supplies needed, who needs them. the reason they are needed, when they are needed by and any other data pertinent. It is sent to the purchasing department which, subject to any prior authorizations, obtains the materials needed. REQUISITION, PERSONNEL, a written request for personnel to handle the needs of a unit, department, etc. RES, in law, term for thing, object, property, a trust fund or trust estate. RESCUE DRILL, another function of the Damage Control and Rescue Party. One uses the same party for a different purpose and hence also calls it the Rescue Party. People and things not of the ship are handled in this drill. Swamped rowboats, exhausted swimmers, sinking ships, etc. The ship's company in general goes on handling the ship and the special actions required are done by the Damage Control and Rescue Party. In a very small ship the Damage Control and Rescue Party may be as few as two hands. But it must be no fewer than two and may not be one person as it can get into trouble, and it must exist. (Ship's Org Bk.) RESEARCH, research doesn't consist of a random group of auditors getting some "hot ideas" and rushing them to the field. It consists of L. Ron Hubbard summating and mathematically predicting findings and finding them, then placing very exact codifications in the hands of staff auditors who test them against exact preclear result tests. No work undertaken by man has been more carefully or successfully done. (A 1957 Letter issued by HASI Accounts, London, What Your Money has Bought) RESEARCH, a careful investigation of an area to discover and isolate the basic laws or principles involved plus the formulation and testing of a manner or device which will feasibly and safely allow these principles to be put to use. RESEARCH, CONSUMER, the area of market research which deals with the marketing of goods to consumers. It includes establishing what markets exist for new and current products, discovering consumer buying habits and analyzing all aspects of getting a product into a customer's hands. RESEARCH, DESK, expression for the practice of locating, assembling and evaluating data already published or in use as contrasted with raw field work to collect new data. RESEARCH LIBRARY, the Research Section, Dept 5 of the Sea Org is to be set up as a research library. After finding sources of information, which will be a most Important part of the library, the research section is to obtain reference books, catalogues, magazines, and newspapers with the latest data on political events, historical events, medical and scientific discoveries, aeronautical and oceanographical references and events, etc; anything that may pertain to the present and future plans of the Sea Org. This library is to be available for mission planning and research. (FO 650) RESEARCH, MEDIA, an analysis of those who are on the receiving end of any type of mass media such as television viewers, newspaper readers, etc., to probe advertising potential, public opinion, attitudes, types of publics involved, etc. RESEARCH, MOTIVATION, market research investigation into what the reasons are for consumers buying what they buy or choosing to engage in certain activities in preference to others. RESEARCH, PERSONNEL, precise, techniques of evaluating personnel for the purposes of employee ratings and establishing incentives as wed as setting standards for the selection, placement and training of employees. RESEARCH, PUBLIC OPINION, any activity that probes a general or specific public to find out their opinions relating to some product, idea, company, etc. RESEARCH, TECHNICAL, see ANALYSIS, TECHNICAL. RESEARCH TEN PER CENTS, Central Orgs, City Offices and franchise holders contribute 10% of their gross weekly income to various expenses and usages at Saint Hill including research. But this 10% shall not include payments received for books by anyone. (HCO PL 11 May 65, HW Book Account Policy Receipt and Use of Membership Monies) RESERVATION LETTER, when a person sends in his/her enrollment forms plus full payment or deposit ($150 or more) send a Reservation Letter introducing the person to the 445 Body Reg. This is in addition to the letter acknowledging the forms and payment. Give the person an R factor in this letter that you are enclosing the reservation letter add that he needs to keep it until he actually comes into the org to start his service, at which point he should give it to the Body Reg (who routes it back to you - the ASH). (HCO PL 18 Feb 73 I) RESERVE, an amount of funds set apart and held back by a bank or organization in order to be able to meet probable or possible demands of despositors, investors or special circumstances. RESERVE ACCOUNT, the Reserve Account has a purpose similar to the General Liability Fund and Building Fund Accounts, and is established for organizations to put aside monies for legal fees, new buildings, mission payments to Sea Org, etc. It is also designed to provide a cushion of cash for organizations to fall back on if ever needed. (HCO PL 10 Dec 68) RESERVED PAYMENT ACCOUNT, as its name indicates, is money set aside for a certain destination but not yet sent. Purpose of the Reserved Payment Account: to prevent a false idea of the financial position of the org from occurring by providing a place where money awaiting disbursement can be placed before it is actuary paid out. Thus removing it from the general accounts and estimates of financial position of an org. (HCO PL 4 Mar 66, Reserved Payment Account) RESERVES CHIEF, Staff Banking Officer. (CBO 14) RESERVE SUM, (Flag) 20% of the delivery sum paid off the top to WW and GO as is usual for all orgs. (FSO 667RC) RESIDENT BUYER, an agent buying in a large or choice merchandising area who, for a fee or commission, is authorized to buy merchandise for retailers and who is usually versed in current and future trends and promotion ideas. RESIGNATION, a written or verbal statement informing others that one has given up a job or position; a document stating that one is relinquishing or giving up possession of something. RE-SIGN GI, total collected in the shop for re-sign-ups without the person leaving the org, for the week. (BFO 119) 446 RE-SIGN-UP REGISTRATION, a Body Registrar interviewing pcs and students after completion of a major service, presenting them with then certificate and re-signing them up on the spot for further major services and taking their money. (HCO PL P8 Nov 71R I) RESOLUTION, a motion that has been put before a committee or meeting and passed or accepted. RESOURCES, resources are things like space, furniture, equipment, and the establishment of the factors of the org. (FEBC 7, 7101C23 SO III) RESPECT, 1. a broad examination of history shows clearly that men follow those they respect. Respect is a recognition of inspiration, purpose and competence. (HCO PL P9 Oct 71 III) 2. confidence in one's self is something that has to be earned. It is respect. This is a compound of demonstrated competence, being on post and being dependable. (OODs 10 Nov 71) RESPONDENT, 1. a person who responds or informs by giving an answer. 2. in law, a person who is a defendant, as in an equity case. RESPONSE DIRECTING DEPARTMENT, Celebrity Centre Department 12A, Division 4A, Public Clearing Division. Product: public correctly directed into Scn. (BO 7 PAC, 17 Feb 74) RESPONSIBILITY, 1. the state, quality or fact of being responsible, and responsible means legacy or ethically accountable for the care or welfare of another. Involving personal accountability or ability to act without guidance or superior authority. Being the source or cause of something. Capable of making moral or rational decisions on one's own and therefore answerable for one's behavior. Able to be trusted or depended upon: reliable. Based upon or characterized by good judgement or sound thanking. (HCO PL P9 Oct 71 II) 2. the way not to have is to ignore or combat or withdraw from. These three, ignoring or combatting or withdrawing sum up to no having. They also sum up to no responsibility for such things. Thus we can define responsibility as the concept of being able to care for or reach or to be. To be responsible for something one does not actually have to care for it, or reach it or be it. One only needs to believe or know that he has the ability to care for it, reach it or be it. "Care for it" is a broader concept than but similar to start, change or stop it. It Includes guard it, help it, like it, be interested in it, etc. (HCO PL 17 Jan 62) RESTIMULATE, to key-in. (HCO PL 24 Jan 69 II) REST PERIOD, a break from work for a period of time to extrovert one's attention, relieve monotony, rest tired body muscles, replenish one's energy, etc. RESTRAINT OF TRADE, any method employed to Emit free competition in business or commerce such as the use of price fixing or creating monopolies. RESTRICTED LIST, the purpose of this list is to help maintain ship security by informing QMs of the gangway about any person who, by reason of being in ethics trouble should be restricted to the ship. (FO 3525) RESUME, a summary of information on a subject, situation or person, the latter containing the individual's experience to date, education, personal and business background, etc., usually submitted when applying for employment. RETAIL, the sale of goods in small quantities to the final consumer or user. RETAILER, a merchant who usually owns a store or chain of stores that offer merchandise and products for sale at the consumer level. RETAINER, no Scn org may pay a retainer to a lawyer. By retainer is meant the payment of a sum of money before he takes on a case. It is merely an advance payment, either for a particular case or for doing legal work generally. (BPL 1 Apr 71) RETIREMENT, 1. the act of permanently leaving one's employment or occupation, or withdrawing from public life, to live on retirement income, pension or savings. 2. the act of taking out of circulation as the returning of bonds or currency. RETRAIN, 1. the entire course as any green student would take it from beginning to end. (ESTO 4, 7203C02 SO II) 2. means that the student is sent to cramming to get straight exactly what is missed and then back to course and does the entire course again. (BPL 27 Jul 69R) RETRAIN, to train again in order to teach a new skill or occupation; or to strengthen something already learned. RETREAD, 1. a retread is a specific thing. It is just a Method 4, which is just on the meter finding any misunderstood word with regard to a specific piece of material - word clearing. Retread simply consists of find the Method 4 of this particular body of materials. They usually give an examination. He doesn't know anything about this specific body of materials so they take that whole body of materials and they make him redo it, and they Method 4 it. Misunderstood word and then misunderstood word and they clear it up and the guy restudies that and polishes up this other thing that he doesn't know much about and so forth. He comes back and he starts auditing again. (EBTO 4, 7203C02 SO II) 2. picking up the materials the guy was weak on. It's a review course. But it does mean going through the pack and the materials. It's mostly a check of misunderstood words Method 4 on the different sections of materials. (7202C22 SO) RETROACTIVE PAY, see BACK PAY. RETROGRESSIVE CONSUMER, see CONSUMER, PROGRESSIVE. RETURN, same as yield. RETURNED WORK, see WORK, RETURNED. RETURN ON CAPITAL, the total of the profits one expects to make from a proposed project over several years, stated as a percentage of the total cost of the project. Abbr. ROC RETURN ON INVESTMENT, measurement of company performance. The return on investment is the return of profit, expressed as a percentage rate of the amount invested to achieve something. Abbr. ROI. REVALUATION, 1. updating to a higher level the value of an asset to meet present market value. 2. a revision made by a country in its rate at which its currency is exchanged for other currencies.. REVENIMUS, in the Sea Org coat of arms, the motto revenimus (pronounced: re ve ne'moos) is the Latin word for "We come back," the motto of the Sea Org. (FO 3350) REVENUE, the total income of an organization or a government derived from all sources, usually calculated for a specified time period. REVERSE TAKE-OVER BID, a take-over bid that seeks to employ the same management of the company taken over to manage the resultant company. 447 REVIEW, 1. the Department of Review is in the Qualifications Division. The entire purpose of the Department of Review is repair and correction of auditing and training difficulties. Review is an extension of my own case cracker hat and my own fast Instruction hat. (HCO PL 24 Apr 65) 2. that area where standard tech is corrected back to standard tech. (Class VIII No. 2) 3. (any Committee of Evidence) findings and convent g authority endorsement may be subject to review by any upper level committee. Review must be applied for by anyone named as an interested party but no other, and only if a penalty was recommended (whether endorsed or not). A Committee of Evidence for Review is convened and handled in exactly the same way as an ordinary Committee of Evidence but it cannot call new or even old witnesses or the Interested Parties. All it can do is listen to the tapes of the hearings, examine the evidence given in the original hearings and recommend to its own convening authority one of two things: (1) that a new committee be convened on the site by the Upper Convening Authority to examine points thought to be an question, (2) that the penalty be changed. A Committee of Evidence Review can recommend to increase or decrease the penalty. (HCO PL 7 Sept 63) REVIEW AUDITOR, a review auditor looks over the folder and the case, finds out what hasn't been or needs handling and puts the case back together again. The review auditor never does major actions. These are done in the HGC. (LRH ED 103 INT) REVIEW CASE SUPERVISOR, Review C/S reviews tech case failures, taking this load off the Senior C/S. (HCO PL 25 Sept 74) REVIEW, DIRECT, term that refers to the regular checking and Inspection of work while being produced to avoid defective or returned work. REVIEW, INDIRECT, a system of management and quality control that observes the quality, quantity and viability of production indirectly through the number of complaints received about products, lack of sales that can be directly attributed to customer rejection in favor of another brand or returned products that are deemed unsatisfactory. Indirect review alone cannot replace direct observation and supervision of operations. REVIEW MISSION, 1. a review mission is handled by the same officers but is actually 448 operated by the fourth Mate in the Fifth Division because a review mission is a correction function. (6302C23 SO) 2. the second mission which went out on the same target is a review mission because the first mission failed. (6302C28 SO) REVOLT, 1. revolt is only an expression of too long unmended departures from the ideal scene of society. Usually the stitches taken to mend the growing social order are too weak and too hastily improvised to prevent the cultural fabric from befog torn to rags. Street battles and angry infantry are the direct opposite of the ideal political scene. (HCO PL 5 Jul 70) 2. protests against idle status. (HCO PL 7 Jul 70) REVOLVING LOAN, a type of loan made by a bank or finance company which upon satisfactory repayment, offers the option attached whereby the borrower may again get the same size loan should he require it for a further business affair. REWARD SYSTEM, ways in which employees are rewarded or encouraged to make progress in an organization such as bonuses, increased responsibilities, special recognition, status symbols, etc. RE-WORK, 1. to work over again, as in the case of product returned because of defects. 2. to revise or improve, as with a design or manufacturing method. 3. to submit a product, service or system to a new process. RHYTHM, any kind of movement characterized by the regular recurrence of strong and weak elements. Rhythm denotes the regular patterned Bow, the ebb and rise of sounds and movements in speech, music, writing, dance, and in other physical activities. (HCOB 25 Apr 74) RIDE TO THE SOUND OF THE GUNS, that is a cavalrymen's maxim. In other words you keep hitting where it's hot and you gradually win come out of a battle situation. (7205C18 SO) RIGHT, this would be forwarding a purpose not destructive to the majority of the dynamics. (HCOB 19 Aug 67) RIGHT ACTION, a right action is right to the degree that it benefits the greatest number of dynamics. (HCO PL 1 Nov 70 III) RIGHT ARM INSIGNIA, any officer or petty officer qualified on dock and bridge duties wears insignia on the right shoulder or collar. Members of the company not so qualified wear insignia on the left shoulder or collar. Right arm insignia succeeds to command of any party or activity at sea or shore. Only members of the company with right arm insignia succeed to command of parties or ships ashore or at sea in the absence of their senior or when he is disabled for any reason. Only those with right arm insignia may take over deck or bridge officer or petty officer duties when a vacancy occurs due to absence, emergency or illness. This is also true of shore portion. (FO 79) RIGHT ARM RANK/RATING, able to command the ship at sea. (ED 321 Flag) RIGHT ARM RATES, require privileges of etiquette and can order Sea Org personnel. Means "can succeed to command of ship." Left arm - administrative-personnel without privilege of etiquette and many may not order sailors or right arm rates and do not succeed to command of a ship regardless of rank. In wearing shoulder boards on shuts or coats, right arm officers wear both boards, left arm officers one board only and that on the left shoulder. (FO 196) Abbr. RA. RIGHT OF RECOURSE, the legal right to recover or demand satisfaction of a debt when the party liable fails to pay. RIGHT OF REPLY, see MOTION. RIGHT OF WAY, in real estate, it is an easement which permits a person to travel over land owned by another. RIGHTS, the franchises of citizenship according to existing codes. (PAB 96) RIGHTS, (or rights issue) in the case of a company issuing additional securities to raise new capital, a right is the written privilege giving its stockholders, prior to others, the opportunity to buy the new securities within a specified period, in proportion to the number of shares each owns. RIGHTS ISSUE, see RIGHTS. RIGHT WHY, now let's go over into auditing tech and we know that if the person doesn't have the right problem it won't resolve so they're usually trying to solve the wrong problem. Well that applies to every staff member there is. If he has a problem on his post it is not the problem he has on his post or it would not be a problem. It has to be a false problem for the thing to persist. So the right why is another way of saying the correct problem or the correct reason. (ESTO 9, 7203C05 SO I) RIP OFF, 1. Slang. Scn staff expression meaning "take without exchange." Can be applied to personnel, money, anything. (BPL 11 Aug 72R I) 2. a new term has emerged to PAC: to denote being removed "wham" from a post. "Rip off" and "ripped off." (OODs 25 Feb 72) RISK, 1. generally, the possibility of loss, injury or danger in a business transaction. 2. in insurance, the probability of loss to the insurer or the amount the insurance company stands to lose. RISK CAPITAL, see CAPITAL, RISK. ROBERT'S RULES OF ORDER, [A book written by General Henry Martyn Robert (U.S Army). It establishes the rules of Parliamentary procedure and is the accepted standard manual for such in the United States. These rules allow for orderly and just procedure at conferences and meetings.] ROC, return on capital. ROCKS AND SHOALS, in most Sea Organizations a list of penalties is called rocks and shoals and is read out to the crew at muster. The conditions are our rocks and shoals. (FO 37) ROGER, "I've got it." "Okay" does as well. (BO 11 circa 10 Jun 67) ROI, return on investment. ROLE, in organizational terms, it refers to the part taken by a person in a company, usually with reference to an executive, the position and title he holds and the extent of his actual functions on the job. ROLE-PLAYING, personnel training method in which employees broaden their viewpoints by acting out the roles of managers and foremen who must handle a wide variety of work situations. Also called dramatization. ROLL BOOK, 1, every Dn and Scn course has a course rod book. The purpose of the roll book is to provide a permanent record of all who enrobed on the course and whether or not they graduated. 449 The roll book must be a thick hard cover foolscap size and well bound book. (BPL 29 Jul 69R) 2. a roll book has every student's name, address and the course enrolled in and date. (HCO PL 6 Dec 70 II) ROLL CALL VOTE, see VOTE, ROLL CALL. ROLLER COASTER CASE, a potential trouble source and just on the other side of him is a suppressive person invalidating his gains. (SH Spec 61, 6505C18) ROLLERCOASTERING, the pc who goes up and the pc who goes down is rollercoastering. During that period of time when the pc was out of sight an SP was either directly contacted or restimulated. The person didn't have to see the SP but only had to see something that reminded him of the SP. He goes PTS so he rollercoasters. (SH Spec 73, 6608C02) RONEOING, running off mimeo issues with the Roneo machine. (BPL 7 Feb 73 I) [Roneo is the brand name of a mimeograph machine.] RON'S EXTERNAL PUBLICS SCIENTOLOGISTS, see REPS. RON'S JOURNAL, a tape recorded lecture by Ron, designed for org staffs as an intimate chat with staff members to let them in on what's going on and what we're planning so that staffs could be informative to the Scientology public. (HCO PL 13 Aug 70 III) RON'S SPECIAL THURSDAY BULLETIN, this is Ron's special bulletin to franchise holders which is done on white paper with red ink. (HCO PL 30 Oct 59) [The above HCO PL was cancelled by BPL 10 Oct 75 II.] RORSCHACH TEST, Rorschach is the inkblot test. Now the way they make them is they drop some ink on one side of a sheet of paper and then they fold the paper over and then open it up again, and then now they've got ink blots on both sides and that makes an ink blot and then you're supposed to look at the ink blot and see what you see in it. If anybody ever gave you one of these things don't ever bother to answer much and say I don't see anything in it, it absolutely ruins the test, or say it's ink and a piece of paper. Actually it was a child's game. Now most of these tests and so on were born out of the area of phrenology which is reading the bumps on people's skulls to tell their characters. That's where psychology came from in the first place, and why they eventually went deeper and thought it was the brain. (ESTO 3, 7203C02 SO I) 450 ROTATING INTERNSHIP, see INTERNSHIP, ROTATING. ROTATING SHIFT, the act of employees on one shift being periodically relayed to the following shift. ROUGH LAYOUT, 1. (graphic arts) first there is a dummy. Then there is a design stage. Then there is rough layout. This contains the rnches of this or that, the crops indicated. (ED 459-51 Flag) 2. the precisely measured pages, spaces, type, croppings laid out with great mechanical accuracy so that typesetting can begin and separation negatives or blocks that will fit can be made. (FO 3574) ROUND TABLE, an informal business discussion with several or more participants. ROUTE, a route is only the agreed upon procedure. The terminals involved make the agreement or the route doesn't work. A route along terminals that never agreed is no route but a labyrinth. People agree to postulates they can understand and appreciate. Hence a route and handling begins with a particle, develops with a theory, comes to life with an agreement and continues to work because of judgement and decision. Routes of handling are not orders to handle but directions to go. (HCO PL 22 Oct 62) ROUTE SHEET, a written form listing the production steps, used in scheduling and sending through work. ROUTINE MISSIONS, most missions fall into the category of routine missions. These would be missions which accomplished the routine actions of Flag - such as the corporate matters of Flag or AOs, improving AO or org status or conditions, AO or org finance, tech or ethics matters, etc. They may partly include logistics matters, but their major targets do not. They are concerned with the more standard and routine actions of Flag, AOs, orgs or the Sea Org itself. Inspection missions fall under this category. (FO 2132) ROUTINE OPERATING COSTS, those are title C mest and routine services and costs. (Laundry and garbage removal, food, fuel, water, wages, supplies, etc.) (FSO 551) ROUTING, 1. this means pointing out the channels on which bodies, materials, products or dispatches and letters flow or making channels on which such things can flow and putting terminals there to handle or change them. (HCO PL 27 Feb 72) 2. routing consists of forwarding a proper communication to its proper destination or, more pertinent to an executive, indicating how types of dispatches are routed to staff members who route org dispatches. (HCO PL 17 Nov 64) ROUTING AND INFORMATION CLERK, at FOLO, the Routing and Information Clerk in Ext HCO (1) greets the new recruit and logs his name, the date and org that recruited him, in the recruit log book. (2) gives him an R-factor on what tests and routing forms he win be required to do. (3) has the new recruit complete his Routing and Information Form Part I, in duplicate, if he has not yet done this with the recruiter. (4) gives the new recruit a battery of tests (IQ, Leadership, Aptitude, OCA). (5) body routes the new recruit to the FPPO or FPPO Comm. (FO 3466R-1) ROUTING FORM, 1. the form that lists the org terminals the pc has to check through in order to arrive in the HGC and in the auditing chair. (BTB 3 Nov 72R) 2. when particles arrive at the org space proper they must be routed and must continue to be routed from the moment they enter until they leave the org space. Thus there must be a reception for bodies, for mail, for phone, for telexes and for messages in general. There must also be an exit point for all these things and someone to send them on their way Ott of the org space. Once the particle (body, dispatch, raw materials, whatever) is at the door reception must establish the routing. This is done usually with each step signed off Routing Form that gives the full road map of the particle. (HCO PL 25 Jul 72) ROUTING PROPERLY, by routing properly is meant to see that everyone around them routes properly. Forwarding something already improperly routed creates dev-t and fails to handle misrouting where it is occuring. (HCO PL 17 Nov 64) ROUTING SECTION, section in Dept 1, Department of Routing, Appearances and Personnel. Routing Section writes and issues Body Routing Forms, has reception events log of org, sees that reception is a promotional contact for books and literature, logs phonecalls and logs people into and out of org. (HCO PL 17 Jan 66 II) ROYAL SCOTMAN, 1. the Royal Scotman - the Flagship (6306C01 SO) 2. now the Apollo. (ED 304 Flag) 3. an organization ship. (FO RS 16) Abbr. RSM. ROYALTY SUM, 12-1/2% of the allocated income plus 12-1/2% of the Congress books and tapes sum or 12-1/2% of the gross income. (HASI PL 19 Apr 57, Proportionate Pay Pbtn) RPF'S RPF, the following restrictions are applied to members: (1) segregated from other RPF members with regard to work, messing, berthing, musters and any other command activity. (2) no pay. (3) no training. (4) no auditing. (5) may only work on mud boxes in the E/R. May not work with RPF members. (6) sex hours sleep maximum. (7) is under the RPF MAA for all matters, Including production. The RPF MAA may designate another to supervise their production. (8) Standard ethics penalties that apply to them to he triple for each offense they are found guilty of, until they fully join the RPF of their own determinism. (9) may communicate only with the RPF MAA or his designated assistant. (10) may not join RPF fully until acceptable amends made to all RPF members. (FCO 2990-2) [The first RPF's RPF assignment was made because the person considered their RPF assignment amusing, an award and was therefore unable to recognize a need for redemption or any means to effect it. Until such time as the person recognized this need and of their own self-determinism requested to he included in RPF redemption actions, the restrictions applied.] RUDIMENT 1, (organization rudiment) Admin: be sure organization is properly registered and in proper legal relationship to the International Board of Scn. Be sure key posts are covered even if doubled. Make sure there is an Executive Director on post doing Exec Dir work of running org, a registrar, a Letter Registrar, somebody on public, somebody on accounts, somebody receiving and mailing the mail, somebody answering phone, somebody selling books, and that the persons on these posts are doing these jobs. Do up the org board properly and truly. Get Chinese School done on it daily with all executives and staff. Make sure that quarters exist adequate to need, that bank accounts exist in proper order and that records of income and disbursement are being kept. Be sure the standard unit system is in force without large sums going out on fixed pay or unjust favoritisms. Tech: be sure that there is an Academy in the hands of a person who knows his Scn and that there is an HGC in the hands of somebody who can crack cases and that staff auditors exist who can audit. The extent of action of this rudiment is to get basic legal, basic posts, basic quarters entirely covered, a condition which may deteriorate at other times than at the org's beginning. So cover all these points by careful review each time this rudiment is done. Incidentally, make sure there are no new departments or posts which are contrary to the seven division system. (HCO PL 11 Dec 61RA) RUDIMENT 2, (organization rudiment) Admin: get the personnel busy. We don't care at what, but really rip up people who stand around talking and 451 who burn up the staff's units with no production. Get staff meeting reorganized and going. Hold a staff meeting, explain unit system and how nobody can afford idle hands. The way to raise the unit is to get busy. New wild ideas won't work. It's getting busy on the existing ideas that raise the unit. The org makes as much as it can deliver service and no more. Find out who thinks they are overworked and underpaid and find out what they've done on their jobs the past week. Raise a storm and get people busy. Tech: get the supervisors teaming and the auditors auditing. We don't care how at this stage. Just get them busy doing technical actions Hat out. We don't care how, but get pcs being audited so they're better and students trained so they can audit. (HCO PL 11 Dec 61RA) RUDIMENT 3, (organization rudiment) Admin: get the current policy letter on the seven division system brought to date and then hat checked on everybody including all executive, admit and tech staff and the janitor. Get everyone to pass it from Exec Dir to eat on all departments until every person knows the functions and actions of all departments. Then they see what's supposed to be happening. Tech: get all trained Scientologists checked over on operating an E-meter until there isn't anybody present who hasn't passed E-meter essentials 100% perfect and can actually run a pc on a meter without goofs of any kind. (HCO PL 11 Dec 61RA) RUDIMENT 4, (organization rudiment) Admin: check out the Letter Registrar and all address and mailing personnel on their jobs, making up any non-existent hats from old files and get all the addresses you can that would mean anything into action and get them personally getting written to as a steady high volume program. Tech: get all Scientologists into hue on integrity processing until they never goof a withhold on anyone. (HCO PL 11 Dec 61RA) RUDIMENT 5, (organization rudiment) Admin: get the registrar and reception hats made up and checked out and the body lines of students and pcs really straight and working. Tech: get Director of Tech and all supervisors hat checked on the latest Academy rundowns and make sure the Academy is running to train students, not to burn tome. Get Academy 8C tough and sharp and training pressure up. When the students' tongues are hanging out and their foreheads bead with sweat and they're ready learning, this rud is in. (HCO PL 11 Dec 61RA) RUDIMENT 6, (organization rudiment) Admin: get accounts hats on and collection straightened up 452 and to date. Tech: hat check Tech Sec, C/S and D of P on the C/S Series, HCOBs and the Classification and Gradation Chart. (Ref: C/S Series 25) and get them functioning on them. Drill and get the HGC lines in. (HCO PL 11 Dec 61RA) RUDIMENT 7, (organization rudiment) Admin: integrity process all personnel, regardless of whether they've been checked before, BTB 24 December 1972R II, integrity Processing Form 2 General Staff Integrity List. Tech: integrity process all personnel, regardless of whether they've been checked before, BTB 24 December 1972R II, Integrity Processing Form 2 General Staff Integrity fast (HCO PL 11 Dec 61RA) RUDIMENT 7A, (organization rudiment) Admin: get BPL 1 February 1976 II, New Staff Applicant Information Form into full use. Ensure all existing staff have filled one m, have sent it as far as completed to Central Personnel Office Flag (retaining the carbon copy) and are working through it to complete it. Ensure all new personnel receive one when recruited or hired and work through it sending each page to Central Personnel Office Flag as they complete it. Tech: hat check Qual Sec, Dir Pers Enhancement and Personnel Programmer on the tech and policy of how to program a staff member, and get them functioning on it. Get all staff personnel properly programmed. (HCO PL 11 Dec 61RA) RUDIMENT 7B, (organization rudiment) Admin: hat check the Dir Personnel, Hatting Officers and/or Estos on the tech and policy of how to hat check and get them functioning on it. Get on-the-job hatting going at a high roar Tech: hat check the Qual Sec, Dir Pers Enhancement and Word Clearers on the Word Clearing Series, Bulletins and policy on the subject and get them functioning on them. Get all staff method 6 word cleared on the key words of their post. (HCO PL 11 Dec 61RA) RUDIMENT 7C, (organization rudiment) Admin: hat check the Dir I & R and staff Ethics Officer(s) on the tech and policy of PTS detection, interview and handling and get them functioning on it. Get ad staff personnel checked for PTS and those who are, handled. Get PTS interview handling done as a rapid, routine action whenever a staff member, student or pc is found to be PTS. Tech: hat check the Tech Sec, D of P. C/S and auditors on PTS tech handling and get them using it where applicable. (HCO PL 11 Dec 61RA) RUDIMENT 7D, (organization rudiment) Admin: get all posted staff who are not Staff Status II trained on their Staff Status I and II checksheets and awarded their Staff Status II. Tech: hat check the Tech Sec, D of T and Staff Hatting College Supervisor(s) on staff hatting college tech and policy and get them functioning on it. Get staff attending regularly. (HCO PL 11 Dec 61RA) RUDIMENT 7E, (organization rudiment) Admin: hat check all execs from Dept Heads up on how to write and use admin cramming orders and get them using them. Tech: hat check the Dir of Correction and Cramming Officer on cramming tech and policy and get them functioning on it. Get cramming being done including admin cramming. (HCO PL 11 Dec 61RA) RUDIMENT 7F, (organization rudiment) Admin: get all staff who have not had it run or co-audited on objective processes, CCHs, 8C, S-C-S, havingness, etc., or (if not advisable immediately for a particular case) get it included at the next suitable point in the person's program. Tech: get all staff who have not had it, run or co-audited on objective processes, CCHs, 8C, S-C-S, havingness, etc., or (if not advisable immediately for a particular case) get it included at the next suitable point in the person's program. Get daily tech training of tech personnel including TRs. (HCO PL 11 Dec 61RA) RUDIMENT 7G, (organization rudiment) Admin: get into the hands of every executive and staff member a full A-I hat for his post(s) plus a staff hat (Ref: HCO PL 22 September 1970, Org Series Personnel Series 9, Hats). Get all execs and staff who are fully hatted working daily on then post hat Checksheet using word clearing Methods 6, 7, 9 and 4. Tech: hat check Qual Sec, Dir of Pers Enhancement and the STO on staff training officer policy and tech and get them functioning on it. (HCO PL 11 Dec 61RA) RUDIMENT 8, (organization rudiment) Admin: get Estates manager hat assembled and checked and get building(s) clean, his personnel straightened out and odd jobs unfinished ended or restarted. check up on any new quarters or plans and status of buildings regarding mortgages, etc. Tech: get staff auditing program in hand and staff staff auditors well hatted and operating and review staff cases with D of P to be sure of progress. check, by this progress, that no patty cake tacit consent is occuring in view of fact execs choose their own auditors. (HCO PL 11 Dec 61RA) RUDIMENT 9, (organization rudiment) Admin: get magazine in hand and outflowing to all available lists, on schedule, straighten up such lists and improve means to acquire more names. check over comm centers and see that all persons in org have proper comm baskets. check up on HCO hats and comm system. Get report lines to Flag straightened up. Tech: get all staff auditors and supervisors hat checked on all tech bulletins that apply to their jobs. Get all Tech personnel high crime checkouts in PT. (HCO PL 11 Dec 61RA) RUDIMENT 10, (organization rudiment) Admin: get Distrib Sec, Dir of Public Servicing and supervisors hat checked on public admin, schedules, advertising, etc. Tech: get HAS course and HQS course running on best current rundown and these supervisors hat checked on technical material as it applies to their actions. (HCO PL 11 Dec 61RA) RUDIMENT 11, (organization rudiment) Admin: get Exec Dec hat checked on all applicable policy, his comm system, quarters and lines straight, get any personal personnel he has hat checked. Get his OIC board going or up-to-date and gone over with him. check up on org legal matters and position. check up org personnel procurement and records. Tech: get Extension Course Director hat checked on his or her post, books and answers and his or her technical accuracy of reply to Extension Course students checked. (HCO PL 11 Dec 61RA) RUDIMENT 12, (organization rudiment) Admin: get book sales going in reception and through mails, book supplies adjusted and planned out. Tech: get all Scientologists on staff checked over on where they stand in classification. Get them working toward or examined for next classification or reviewing developments in their current classification. Go over their needed items on their own classification checklists with them to get them to studying. (HCO PL 11 Dec 61RA) RUDIMENT 13, (organization rudiment) Admin: go over OF thoroughly and get it in hand and OF In-charge hat checked. check over and get straight memberships and certification. check up on Dept 13, Dept of Validity. Tech: go over HGC or public testing or both and hat check all personnel and review their body traffic lines and testing records. (HCO PL 11 Dec 61RA) RUDIMENT 14, (organization rudiment) Admin: go over accounts disbursement system and hat check personnel and review policy letters with them and inspect accounts. check up on HCO Accounts and percentages to WW. Tech: step in on HGC admin and interview HGC pcs to establish their attitude toward HGC so any faults can be corrected an technical service. (HCO PL 11 Dec 61RA) 453 RUDIMENT 15, (organization rudiment) Admin: arrange open evenings, future events and special courses. Hat check all additional personnel and units not reached in these rudiments and get their hats and jobs in order. Tech: interview Academy students to see that they are actually learning something worthwhile. Examine two or three at random, talk to many. Try to shorten up their length of time on course and extend their knowledge, reversing any tendency to lengthen time on course and shorten knowledge. (HCO PL 11 Dec 61RA) RUDIMENT 16, (organization rudiment) Admin: straighten out Ad Council, read to it the paper creating Ad Councils, get it effective in advising. Straighten out any misconceptions of its position or abuse of its functions. Tech: hold several nightly meetings of all Scientologists in org and straighten up any difficulty they may be having with current rundown. Answer their questions by referral to HCOBs or tapes. Set up routine study of materials. (HCO PL 11 Dec 61RA) RUDIMENT 17, (organization rudiment) Admin: get HCOBs and policy letter files up-to-date. Be sure tapes are available where needed and tape library well cared for. Examine field auditor relations with org and take up their correspondence with Exec Dir and straighten out any difficulties with them. check up on any special programs. check up on ethics problems. Tech: look over quality of auditing in field and attempt to get weak spots retreaded at Academy or audited at HGC. Enforce policies on uses of processes. (HCO PL 11 Dec 61RA) RUDIMENTS OF AN ORG, for some time, I have been advocating that you get one piece of organizational data in before you do another. This has been a very rewarding action. Orgs have become better off at once by doing this. Therefore, let's call it rudiments of an org, and have the HCO Area Sec get them in one at a time all the while the Exec Dec is keeping things running. You get in one simple thing. Then you get in another. An org is composed of two factors. These are technical and administration. These must never get out of balance, in either personnel numbers or programs. 454 Therefore when getting to org rudiments, you always get one in in Tech and one in in admin at the same time. (HCO PL 11 Dec 61RA) RUIN, before you can save someone from ruin, you must find out what their own personal ruin is. This is basically - what is ruining them? What is messing them up? It must be a condition that is real to the Individual as an unwanted condition, or one that can be made real to him. (HCO PL 23 Oct 65) RULE 28, This refers to Rule 28 of the Training Course Rules and Regulations 28. The above rules and regulations are inflexible, and are to be followed by all students during the course. There will be no exceptions." (HCO PL 22 Nov 61). The above HCO PL was cancelled by BPL 10 Oct 75 III.] RULE OF EXCEPTIONS, the idea of an executive handling the unexpected situations and abnormalities while delegating routine matters to juniors to handle. RUNNING COSTS, see COSTS, RUNNING. RUSH, 1. dispatches marked rush are handled by special handling. They go on center of desk like cables and telexes. (HCO PL 31 Jan 61, Message Placement) 2. speed priority. "Rush" is our only faster than average label and means personal delivery or swiftest communication such as phone or cable. (HCO PL 12 Sept 58)

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